Course series was targeted to new associates building their client base.
Production Platform: HTML/Web-Based.
Contribution: Look & feel, asset production, content graphics, Flash clickables & animations.
Content graphics focused heavily on enriching content and minimizing screen text.
Interactive Flash pieces and animations helped learners engage with content more realistically.
Course series leveraged video scenarios of interviews to simulate good and poor performance choices.
Production Platform: Flash/Web-Based.
Contribution: Look & feel, asset production, content graphics, screen builds, animations, basic action scripting.
Clickable content pages and animation sequences introduced steps and tools used during the interview process.
Video segments alternated between the left and right side to add variety to the layout, and learners engaged in rating, multiple choice, and drag & drop practices.
This 6-module course needed to cover all the bases - process education, policy knowledge, software demo and practice.
Production Platform: HTML/Web-Based.
Contribution: Look & feel, asset production, content graphics, Flash clickables & animations.
Character-based animations walked learners through process steps, and practice activities re-enforced knowledge and offered software step practice.
Tutorial created for LMS vendor, customizable for client's look & feel and selected modules. [see this case study]
Production Platform: Custom Flash/Web-Based.
Contribution: Look & feel, asset production, script-writing, AS coding, production of customized tutorials.
This half-page, folded, printable job aid was created to be fully editable by Performance Consultants for client-specific use.
Contribution: Look & feel, page layout, styles, template delivery.
This learning map was created to be fully editable by Performance Consultants for client-specific use.
Contribution: Look & feel, page layout, styles, icons, template delivery.
This wall-sized poster was a snapshot of their entire call center process, through multiple departments.
